Templates Action Plans & Response Plans

Templates Action Plans & Response Plans are core concepts of Patriot. Understanding these core concepts will turn you in an advanced Patriot operator.

Each topic is discussed in length and global and client level override examples are show in the Action Plan and Response Plan tutorials.

Total duration is around 1hour and 20 minutes


Topics:


1: Signals Window, Ghost Alarms and Null Action Plans ( 7:27 )

2: Templates ( 16:19 )

3: Action Plans ( 23:27 )

4: Response Plans ( 14:32 )

Conclusion and Additional Notes



1 Signals Window, Ghost Alarms and Null Action Plans

This tutorial gives a quick introduction to the advanced concepts explained in the next tutorials by going over the Signals Window, Ghost alarms and Null Action Plans.





2 Templates

Templates are used in many situations in Patriot as a central source of data or a source of data to copy from. Templates have similar data as a client account and these similarities, differences and the various applications of Templates are detailed in this video tutorial.





3 Action Plans

Action Plans handle event priority, icons, sounds and many other alarm handling settings. This tutorial goes through the Action Plan settings at length and also provides various examples of use of settings and overrides at a Bureau or client account level.





4 Response Plans

Learning how to configure response plans will allow you to control the users and instructions that will show for operators during alarm attendance. Examples show how global response plans are created, automatic notifications can be added and response plan overrides at a bureau and client level.






Conclusion and Additional Notes


With these tutorials completed you will now understand how signals are handled in Patriot. You will be able to investigate signals and understand how response settings, icons, priority and other handling is being applied by Patriot. You will be able to import templates, modify templates and configure Patriot to work with your operational processes and requirements.


Signals Window
Browsing the signals window
Ghost Alarms


System Generated Event Types
System Generated Event Types


Templates
Template Maintenance
Receiver and Format Templates for download
Importing a Template


Action Plans
Action Plans
How are Action Plans selected?


Response Plans
Response Plans



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Patriot Systems develops and markets industry leading Security Alarm Monitoring Automation software. The company was established in 1997, although development of the software began four years prior. Today, Patriot is recognised as a world leader in Alarm Monitoring Software.

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