Patriot Messaging Modules

  • Plink App

    Users can receive and response to events, arm & disarm their alarm panel, control doors & lights and view their site details

  • GSM & SMS Gateway Modules

    Two way GSM and fast SMS messaging features. Notify users on alarms, send them manual messages & allow users to interact with Robo Op

  • Advanced Robo Op features

    Automatic operator features, message escalation, First Response and advanced features will free up operators for priority tasks.



Patriot has a variety of modules that allow you to send and receive notifications to and from your end Users, Bureaus and site Managers.

Send automated or manual text message, email or pager notifications, escalate notifications to additional Users and receive response messages. The Plink APP allows end Users to become the First Response for alarms so they may acknowledge them or fall back the alarm to the operator. Users can also extend late to close alarms and send messages to the Monitoring Station operators instantly from their mobile phones.



  • Reduce costs and automate notifications with Patriot's Messaging Modules
  • Automate Response notifications and responses with Patriot Robo Op
  • Allow Users to become the First Response for their events, view and edit their site details & arm/disarm their panel from the Plink app

Patriot - Plink APP

  • First Response allows Users to acknowledge alarms or fall them back to the operator for standard response.

  • Arm & Disarm Permaconn and T4000 panels and activate their outputs through the APP

  • Late To Close events can be extended directly through Plink and additional notes sent back to the operator

  • Escalate First Response notifications through levels of response users

  • View and Edit site and user details such as Call Lists, Schedules and Contact details

  • The Plink app is free


Text Message Modules

GSM Modem Module


Patriot's powerful text messaging modules automate dispatch and alarm response. Many universities, public authorities, tourist resorts and industrial complexes have in-house security departments but it is not cost effective to have personnel covering 24/7 alarm monitoring shifts.

Patriot in conjunction with Text Messaging enables security personnel to leave the monitoring station to attend to an alarm, while signals continue to be automatically processed and despatched to mobile phones. Text messages can be sent to a security patrol in a matter of seconds. This reduces operator delay and ensures that response staff receive the signal and description first hand, eliminating potential confusion.

Features:


  • Automate incident notifications

  • Pre-configure Text messages content (Patriot Professional and Enterprise only) and recipients

  • Configure messages to require acknowledgement

  • Use GSM or CDMA networks

  • Messages held by service provider until delivered

  • Text messages can be both received and sent by Patriot software

  • Individually Acknowledge SMS Text Message (GSM) Advanced Messaging Module required

  • Cancel Sending Activation Message, if an opening signal is received within predefined period (Paging, GSM or Email) Advanced Messaging Module required

Requirements:

Compatible AT Commands GSM Modem such as a Sierra FX30S LTE M1 or a Sierra GL8200. Compatible SIM card from local provider.

SMS Gateway Module


Patriot's powerful SMS Gateway text messaging module automate dispatch and alarm response. Alarm activations can produce automated alarm notifications through the SMS gateway to alert Users and Keyholders of any event at their site. Automatic messaging allows notifications to be sent instantly reducing operator delay and adding beneficial services for your customers. The SMS gateway is faster than the traditional GSM Modem and can send hundreds of text messages in the same time it takes a GSM Modem to complete sending one. This works well with handling late to close alarms that occur at the same time, power outage and wide spread faults and the Patriot mass messaging feature.


Features:


  • Automate incident notifications

  • Pre-configure Text messages content (Patriot Professional and Enterprise only) and recipients

  • Use Internet, no GSM modem required

  • Have a preset delay setup on messages

Requirements:

Internet connection and an account setup with compatible SMS Gateway ( Clickatell, Ufone, Mgate )

Email Modules


This module provides powerful Email capabilities. Automated reports and event notifications can be sent using low cost emails

Patriot's powerful Email module can automate dispatch and alarm response. Automated notifications can instantly be sent to response teams and received on email enabled mobile phones or other devices.

The Email module can be used to send client equipment maintenance notifications to technical support teams.

With the Email Alarm Receiver task, email notifications can be received from selected client equipment.

Predefined reports can be emailed by Patriot with one mouse click. Alternatively they can be configured to run automatically at pre-defined times - as often as required. Automated reports can be emailed to individuals or groups of recipients. Configuration is quick and simple.


Features:

  • Send out reports at any interval you choose

  • Combine reports from multiple sites

  • Send reports in PDF format

  • Email event notifications to users automatically

  • The Email Module can be added to your existing Patriot system quickly and simply with the application of a new Patriot registration code

  • No software reinstallation or database upgrade is necessary

View a sample e-mailed report in PDF format


Patriot Package: Patriot Lite, Professional or Enterprise

Other requirements: Email Module, SMTP mail provider

Pager Module


Reduce costs and automate responses with Patriot's Messaging Modules

Patriot's powerful Paging modules automate dispatch and alarm response. Many universities, public authorities, tourist resorts and industrial complexes have in-house security departments but it is not cost effective to have personnel covering 24/7 alarm monitoring shifts.

Patriot in conjunction with messaging enables security personnel to leave the monitoring station to attend to an alarm while signals continue to be automatically processed and despatched to pagers.

Messages can be sent to a security patrol in a matter of seconds. This reduces operator delay and ensures that response staff receive the signal and description first hand, reducing potential confusion.

The Patriot Message Paging module integrates with paging systems - public or private - to enable response personnel to be automatically notified when activations are received.

Features:

  • The module is compatible with most paging systems whether in-house or via telecommunications providers. the module supports the PET Protocol

  • Notifications can be sent to any number of recipients and are usually received on standard pocket pagers

  • In Patriot Professional and Enterprise, the content of the messages can be modified as required. In Patriot Lite the format is fixed

  • No specialised equipment is required. (This assumes that Paging System resources are already in place.)


Patriot Package: Patriot Lite, Professional or Enterprise

Other requirements: Patriot Message Paging Module

Customisable Notifications:


Create and send unique text message, email notifications and web dispatch notifications with Patriot customisable message templates.

  • Over 40+ optional fields that can be added into emails and text messages

  • Use HTML to add images, adjust font, hyperlinks and style to your email and Web Dispatch notifications

  • Use regex options and if / then statements to dynamically add in or filter out fields or data. This allows you to add in custom details if the notification is going to specific Bureau / Dealer customers such as custom logos or call back numbers.

  • Online documentation, examples and basic templates to start creating powerful custom notifications right away.


Patriot security alarm and camera partners

Video Tutorials

Video tutorials help new operators get an understanding of Patriot and advanced operators pick up time saving tips and tricks.

Patriot Videos

Documentation:

View our full library of documentation on Patriot and Patriot Modules by logging in here

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About Us:

Patriot Systems develops and markets industry leading Security Alarm Monitoring Automation software. The company was established in 1997, although development of the software began four years prior. Today, Patriot is recognised as a world leader in Alarm Monitoring Software.

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