“Patriot has allowed us to compete in a very aggressive and competitive monitoring market since our inception almost two decades ago. This can be attributed to the stability of the programme and the quick efficient response from the 24-hour support team (which we very rarely if ever call upon). The innovative software is constantly being enhanced with new modules to keep up with the constantly evolving monitoring market and customer demands. This innovation is driven by the desire of the Patriot team to stay ahead in their field which in turn ensures we do likewise.”

“Switching to Patriot was a major project which we spent a lot of time planning for. The Patriot team were able to assist during this planning stage and throughout the entire changeover. After Patriot was live in our station the Patriot team made sure we were up and running without issue and continued to listen to our development requests.”

"After doing extensive research on all available software solutions, we chose Patriot mainly because of the excellent quality of professional and prompt service received right from the beginning and then all throughout the whole process of migrating from ADSW. From the planning to evaluation, through to the data migration, training, to final implementation and special requests development. While the competition were still trying to figure out protocols, Patriot had a trial system running in less than a week."

“Our station has run Patriot for more than 15 years and will continue to use Patriot into the future. With regular updates that are easy to install we have the latest integrations to ensure we can offer monitoring for the newest panels and hardware. We rarely require support as Patriot keeps running seamlessly day to day but when we need assistance the Patriot team provide fast service and support”

“Patriot’s easy to use interface has made our operators more effective at monitoring and responding to alarm events. New operators pick up Patriot quickly which has reduced training time and the intuitive features and dynamic response lists with instructions make responding to activations a breeze”

“In a competitive industry Patriot has the features and tools we need to step out of from the crowd and provide unique and flexible services to our customers. We have been able to automated a large amount of general operation make responding to activations a breeze. Patriot offers all the tools our station requires such as camera monitoring, phone apps, Bureau tools and Internet Client Access.”