Patriot Systems Ltd ("us", "we", or "our") operates https://www.patriotsystems.com (the "Site") and provides various solutions, including both **Hosted** and **On-Premise** software options. By using our products and services, you agree to the following Terms and Conditions.
These Terms and Conditions outline the terms under which you can access and use the services and solutions offered by Patriot Systems. Please read these terms carefully before using our services. If you do not agree to these terms, you should not use our services.
Overview
We provide two main solutions for monitoring and response services:
- Hosted Solution - a hosted service for alarm monitoring and central station automation.
- On-Premise Solution - a on prem software solution installed and maintained on your local infrastructure.
General Terms
The following general terms apply to all customers of Patriot Systems, regardless of which solution is used:
- License Grant: We grant you a non-exclusive, non-transferable license to use our software and services according to the terms outlined in these Terms and Conditions.
- Customer Responsibilities: You agree to use our products and services in accordance with all applicable laws and not for any unlawful purposes.
- Support and Maintenance: Patriot Systems will provide technical support and software maintenance in accordance with the terms set out in the solution-specific documents.
- Confidentiality: Both parties agree to maintain the confidentiality of any proprietary or confidential information exchanged during the provision of services.
Intellectual Property
All intellectual property rights related to Patriot Systems software and services, including any updates, modifications, or derivative works, remain the property of Patriot Systems Ltd. You may not copy, modify, or redistribute any of our intellectual property without prior written permission.
Limitation of Liability
Patriot Systems is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. Our liability is limited to the total amount you paid for the service during the 12-month period preceding the event giving rise to the liability.
Termination
Patriot Systems reserves the right to terminate or suspend access to our services at any time for breach of these Terms and Conditions. You may terminate your use of our services at any time by providing notice as outlined in the respective solution's Terms and Conditions.
Changes to Terms
We may update these Terms and Conditions from time to time to reflect changes in our products, services, or legal requirements. You will be notified of any material changes, and the updated terms will be posted on this page.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us using the information below:
Email: sales@patriotsystems.com
Postal Address: 121 Raven Quay, Kaiapoi 7630, New Zealand
