Basic Operation 1: The Activations Screen

Duration: 8:25

This tutorial shows new operators how to find and use the Response Window.

More Information:

Library -> Current Activations

Library -> Enterprise Quick Menu / Right Side Panel

Basic Operation 2: Responding to an Alarm

Duration: 7:18

This tutorial shows operators how to select an alarm activation and respond to it. The video includes an example of how to sleep an alarm activation and locate the other Areas of multiple Area sites.

More Information:

Library -> Attending to an Alarm

Basic Operation 3: Searching and Selecting a Client/Site

Duration: 5:05

This tutorial shows operators how to find and select a client. This includes finding and selecting recent clients, filtering client / sites in the client window and also Advanced Search functions.

More Information:

Library -> Searching with the Clients Menu

Basic Operation 4: Creating and Setting up a New Client

Duration: 10:18

This tutorial shows operators how to create a new Client Site and set up the basic Panel and User details. After showing different methods to create a client the video shows how to configure the basic settings. Base accounts are shown and how to create new Areas for a site.

More Information:

Library -> Basic Client Maintenance

Library -> Contact Tab

Library -> User Tab

Library -> Maintenance Menu

Library -> Zones Tab

Library -> Event Types Tab

Basic Operation 5: How to set up Response Lists using Panel Types / Action Plans and Response Plans

Duration: 00:00

This tutorial shows operators how to create Global, Dealer and Client level response for Client / Sites. Panels will be used to establish the Client Event Types, match them to Action Plans and then we will set a Response Plan to the Action Plan to create the Global Response Plan. the video will then show how to override this Global Response Plan at the Dealer and Client level for unique customization options.

More Information:

Library -> Response Plans

Library -> Action Plans