Internet Client Access

  • User & Bureau Access

    Create and Manage accounts. Generate Site Reports. Unique Bureau Branding

  • Engineers & Technicians

    Turn sites on and off Test. Check live signal and activation history. Create, manage & complete work orders.

  • Operators

    View current and historical activations and update response notes. Sleep, Complete or Release Current Activations


Patriot Internet Client Access allows customers, technicians and Bureaus 24/7 to access and maintain their accounts




  • Anytime Anywhere ICA is available through any PC, tablet or web capable device
  • Review and Edit site details, schedules, Users, Zones and response lists. ICA Advanced Required.
  • Quick Call Users and Site numbers on your cellphone directly from the ICA details
  • Create Reports including Offline/Online reports, Signal Reports and Client Reports
  • Technician Access for putting zones on Test Mode and to modify and update work orders
  • Monitoring & Alarm Attendance functions allows operators to view the activation queue and perform basic alarm attendance operations

Account details Anytime Anywhere

central station software

Provide End Users with advanced access to their accounts and details




  • View Signal History and Dispatch History of any accounts

  • View Activation History of one or all accounts

  • View and manage your details such as Users, user phone numbers and site details

  • View the Activation Response lists for different events

  • Arm and Disarm panels / open doors and control lights of compatible panels

  • Use Security Groups to determine what details each user has access to

Remote Technician Access




Technicians & Engineers can perform duties onsite without needing to contact the Monitoring Station




  • Access the ICA web portal through a cellphone, tablet or PC

  • View Signal History of any linked accounts

  • Place sites on and off test mode remotely

  • View, update and complete work orders

  • Add charges and sign off on work orders

  • Update Zone information and panel information

central station software

Bureau Access

ICA for Bureaus



Bureaus and their Engineers can use the ICA web portal to manage their accounts




  • Bureau branding and customisation options

  • Create new accounts within specific ID ranges and with quick template options

  • Update and edit details of all client accounts

  • Associate Engineers with Bureaus

  • Generate reports including signal history, activations, open and close and client reports

  • Adjust response, instructions and schedules of accounts

Monitoring and Alarm Attendance




Operators can view the activations queue and respond to alarm events




  • View the Activations window and client accounts Activation History

  • Filter Activations by new, mine, sleeping or on hold or search a Ticket Number

  • Pick up and respond to alarm activations

  • View call lists and autodial or send emails to users directly from the call list

  • View Dispatch Jobsassociated with the Activation

  • Add Response Notes to current and completed activations and Sleep or Complete activations

central station software

Like to tour through a demo of the Internet Client Access Web Portal?

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Video Tutorials

Video tutorials help new operators get an understanding of Patriot and advanced operators pick up time saving tips and tricks.

Patriot Videos

Library Documentation:

View our full documentation library through the link below

Patriot Documentation Library

About Us:

Patriot Systems develops and markets industry leading Security Alarm Monitoring Automation software. The company was established in 1997, although development of the software began four years prior. Today, Patriot is recognised as a world leader in Alarm Monitoring Software.

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Contact

United States: +1(574) 318 0088

United Kingdom: +44 (0) 161 7381301

Australia: +61 (0) 7 3088 4925

New Zealand: +64 (0) 9 974 4691

Sales@patriotsystems.com

Support@patriotsystems.com

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