Dealer / Bureau Features

Streamline Dealer / Bureau maintenance activities with Dealer / Bureau access via the ICA Web Portal and advanced dealer options for monitoring and response of alarm events. Provide your dealers with control over their customers and data & reduce operational costs for your monitoring station.

Allow dealers / brueaus to log in anytime, anywhere and access their clients details, update client details, access reports & create new accounts.

Supervisors can defined the features and options available for each Dealer (Bureau)

ICA Web Portal access for the dealer / bureaus end users can be branded with the dealer / bureau logo and given a customer look using html / css.

Override Action Plans, Response Plans, instructions, charges and dispatch settings at a dealer / bureau level to provide unique monitoring and response configuration for each dealer / bureau

If a dealer / bureau wants to charge their customers a different amount than the standard fees your station uses then dealer charge overrides allow you to set charges specific charges for that specific dealers clients.

Dealer branding will brand the dealer / bureau clients in the Patriot UI with the dealer logo and their callback number

Patriot supervisors can define Client ID ranges and specific PORT IDs to each dealer / bureau. Allocating Client ranges and PORT IDs will ensure the dealer / bureaus can configure client panles with their assigned client IDs and they haven't been assigned to other dealer / bureau or monitoring station clients. When the dealer / bureau creates a new account through the ICA Web Portal this feature will also ensure that the client is created using a Client ID within the dealer / bureau unique Client ID range.

Requirements: Patriot Professional or Patriot Enterprise & the Dealer / Bureau Module & also ICA Extended Logins