Images for each client can be scanned in or drawn using a specialized graphics program. Several picture formats are supported including:
Only one format for both Layouts and user images can be used throughout the entire program. This is determined by the suffix set up in System => System Wide Settings
Note:The images themselves must be created with the format you intend to use. You may experience problems seeing the images if you have converted them from a different format. If you are too utilize both Layout images and User images in your system we recommend using .Bmp or .JPG formats.
To set the format and start using images;
1. System Menu Icon > System Wide Settings > Misc Settings Tab
2. Select the image type you wish to use from the Image Type drop down list
3. Click the Save Icon to apply.
Selecting an Image Suffix
Floorplans are added to the Map Tab of the Client area. Check that your system is set up to use the same type of images as your chosen floorplan (see above). Simply drag and drop the file into the space within the dotted lines in the Map Tab. Your image should appear almost immediately.
Drag image into box
https://www.patriotsystems.com/Support/docs/UserGuide/sitelayoutanduserimages.htm
Floorplan added to client