System Generated Types are event types that are internally generated by Patriot. These event types need to be entered into each template with an appropriate Action Plan assigned. The Normally Set As field in the table below should indicate the type of Action Plan expected for each type.
Select the Maintenance Menu Item.
Select Clients.
Select Templates. (If adding System Generated Types to a template).
Highlight the template/client record e.g. SYST-0001-01 and click Edit.
Select the Event Types tab.
Click Add to Insert a new signal type.
Enter the Type No e.g. 65,001.
Enter the Description e.g. Client late to close.
Click on Action Plan and select the All tab.
Highlight the suggested Action Plan e.g. 'System Alarm' and click Select. (these can also be set to a custom action plan or alternative plan if your system setup requires it.)
Save the new event type.
Repeat from step 6 above until all System Generated Types have been entered.
Save changes to the template.
You can use the Copy button to copy types from one template/client record to another. To use this feature no type entries may currently exist in the template/client record you are copying into.
Type | Description | Normally Set As |
---|---|---|
65,000 | Receiver in error has restored | No Alarm |
65,001 | Client late to close | Alarm |
65,002 | No signals received from client | Alarm |
65,003 | Receiver failure | Alarm |
65,004 | Reminder processing failure | Alarm |
65,005 | Manual Paging Signal | No Alarm |
65,006 | Pager/Email failure | Alarm |
65,007 | Client unset out of hours | Alarm |
65,009 | IRFast description logged without details | Alarm |
65,012 | Caller ID logged | No Alarm |
65,020 | Polling Restore | No Alarm |
65,021 | Polling Failure | Alarm |
65,022 | IRFast no description logged | Alarm |
65,023 | Sleeping Alarm Reminder | No Alarm |
65,024 | No description (Logged Note) | No Alarm |
65,025 | No description (Operator Log On/Off) | No Alarm |
65,026 | Change of logs (Not used in Version 5 onwards) | No Alarm |
65,027 | Successful Pager/Email send | No Alarm |
65,028 | Alarm no restoral received | Alarm |
65,029 | Bad checksum in signal | Alarm |
65,030 | Comm port error | Alarm |
65,031 | Bad caller ID | Alarm |
65,032 | Bad unrecognised data | Alarm |
65,046 | Start of listen in | No Alarm |
65,047 | End of listen in | No Alarm |
65,050 | Multi-knock | No Alarm |
65,051 | Late to open | Alarm |
65,052 | Early to close | Alarm |
65,053 | Email error | Alarm |
65,054 | Poll signal | No Alarm |
65,055 | Receiver error message | Alarm |
65,056 | Attend report | No Alarm |
65,057 | Publishing failed | Alarm |
65,058 | Publishing restored | No Alarm |
65,059 | Attend report complete | No Alarm |
65,060 | Background Report Begin/End | No Alarm |
65,061 | Task dropped off network | Alarm |
65,062 | Task restored | No Alarm |
65,063 | Slave dropped off network | Alarm |
65,064 | Slave restored | No Alarm |
65,065 | Archive of current log was successful | No Alarm |
65,066 | Archive of current log has failed | Alarm |
65,067 | Archive clean was successful | No Alarm |
65,068 | Archive clean has failed | Alarm |
65,069 | WWW Archive was successful | No Alarm |
65,070 | WWW Archive has failed | Alarm |
65,071 | Automatic Data Backup was successful | No Alarm |
65,072 | Automatic Data Backup has failed | Alarm |
65,080 | Received SMS Message | Alarm |
65,081 | Received Telephony Message | No Alarm |
65,083 | No Alarm | |
65,084 | Temporary schedule change logged/ Site on testmode | No Alarm |
65,085 | Telephony restore late to close | Alarm |
65,086 | Database over 80% full warning | Alarm |
65,087 | Sleeping Alarm Reminder | Alarm |
65,088 | Background Silent Reminder | No Alarm |
65,089 | Tandberg Call Failure (Japan Only) | Alarm |
65,090 | Runaway Alarm | Alarm |
65,091 | Backup Server Failure | Alarm |
65,092 | Automated Alarm Handeling - Priority Increase | Alarm |
65,093 | GPS Location Logged | No Alarm |
65,094 | Remote Reset Code Issued (UK Only) | No Alarm |
65,095 | Redcare Supervisor Message (UK Only) | No Alarm |
65,096 | CAD Acknowledge | No Alarm |
65,097 | Redcare Ghost Alarm (UK Only) | No Alarm |
65,098 | TellXL Schedule | No Alarm |
65,099 | Mobile Guard Note on Alarm | No Alarm |
65,100 | Outbound Message failed to be Acknowledged in time | Alarm |
65,102 | GSM Error Sending Text | Alarm |
65,104 | Received Email | No alarm |
65,105 | Alarm with GPS information | Alarm |
65,109 | Telephony Error Making Call | Alarm |
65,110 | Task Plugin Received a message | No Alarm |
65,200 | Daily Archive | No Alarm |
65,201 | Periodic Archive | No Alarm |
65,202 | Full backup | No Alarm |
65,203 | Periodic/incremental backup | No Alarm |
65,204 | Client Alarm Reminder | Alarm |
65205 | Trouble Logging Signal To Data Service | Alarm |
65,206 | Drop Bad Signal - Logged to Windows Event Viewer | Alarm |
65,250 - 65,299 | Reserved for Custom Client Alarm Reminders | Unspecified |
65,504 | Last Operator Logged Off | Alarm |
65,505 | Record (Client) Not Found | Alarm |
65,506 | System Error Message | Alarm |