History Tab

The history tab displays signals and activations that have been received for a client.

History Tab
Viewing the Signal History of a client

History Tab Options
History Tab Sections

Signal history: A list of all signals received for this client. Includes both system generated and alarm panel signals.

Activation history: A list of all alarms for this client.

Operator Logs: A history of all changes made to this client by operators.

Signal History

This window consists of a scrollable list of signals, and a signal details area to the right.

List Item
Each item shows the signal description and the time it was received.

Click on a signal to view more details about it.

Signal History Details
Signal Details

Signal Options
Signal History Options

PreviousNext

Click the next or previous buttons to move quickly between signal lists or pages (this is a common function across all patriot windows which display a lot of records.)

You can also toggle refreshing of the signal view, and search for particular events:

Signal Tools

Clicking the search button brings up a popup menu containing the different signal details you can search on. Leave a box blank if you don't want to use it for the search.

Signal Search
Signal Search popup

Activation History

This window contains a list of all the activations for the client. Click on an item in the list to view the activation report. If an operator account has been given the Edit Completed Activations Security Right, and the selected activation has been marked as completed, they will be able to change Response Notes, Activation Reasons, and Billing details.

It is not possible to change the Contacted, Contact Failed, or Attended flags of users on the site response plan, or modify the completed response in any other way. Archived activations cannot be edited.

Editing Historic Attends
Editing an Activation from the History tab.
Save changes to historic Activation

To save changes made to an activation, click the Save button located underneath the activation information.

Activation Report

To view the Activation Report associated with a signal, click the Activation report button located underneath the activation information.

There is a system setting that determines which report type is run when clicking the Activation Report button:

Default Activation Report Type
The default Activation Report type can be selected in System Wide Settings.

Archived History

The signal and activation screens will automatically load from the archive data as needed, after all current signals and activations have been shown. To reach the archive data, simply continue to press the Next arrow until the desired date/time history is shown.

Operator Logs

The operator logs contain an audit trail of changes made to a client. It records the time and the operator that made each change, along with the details of what they have changed in the client.

Operator Logs
Operator Logs contain a list of changes made to a client

For Operator Logs to be recorded, Log Maintenance Changes must be enabled in System Wide Settings.

Sensitive information in clients accounts in the operator logs is hidden.

Deleting Security Group Records

Operator Logs Enabled
Log Maintenance Changes enabled