Contact Tab

Use the Tab key on the keyboard to move through the fields on each tab, or place the cursor in the field where you want to insert data.

Contact Tab
Contact Tab for a client

The Contact tab appears by default when you select a client. Pressing the Tab key will move you from one field to another, and this is where you will enter the following:

Passwords

Passwords

OK password: used if everything is OK at the premises.

Hold up password: used if the premises is currently being robbed.

Enable Password Verification: check if the clients OK or Hold up password has been verified when opening an activation.

Keys

Keys

Key Type: Used to indicate what kind of access interface is at the site. Key Types can be maintained from Maintenance -> Clients -> Key Types

Keys Chain: Only available when Dispatch Module is registered. Used to group keys across clients. Key Chains can be assigned to users - by default users can only see keys assigned to a key chain that they are assigned to when responding to a Dispatch job. Key Chains can be maintained (including user assignment) from Maintenance -> Clients -> Key Chains. The system wide setting Default Key Chain User Filter sets the default user type that can be assigned to key chains.

KeyImages

Image of the key can be uploaded to patriot by clicking the Save icon in the Images tab. By selecting multiple keys, an image can be shared between different keys.

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